Patients show up. Chairs stay full. The receptionist isn't dialing through a list.
Automated visit reminders 24 hours and 2 hours out. Recall for the 6-month check-up. Re-engagement for patients who haven't been in for a year. All channels — Telegram, WhatsApp, Viber, SMS — through one system.
−30% no-shows
patients show up — chairs stay full
SMS · Telegram · Viber · WhatsApp
set it up once — works across every channel
24h + 2h + 6-month recall
three reminder types out of the box
// VISITS AND RECALL
Visit reminders + recall campaigns
Configure the rules once — the system writes 24 hours, 2 hours and 6 months later on its own. If one channel doesn't reach — fallback to the next.
Visit reminders
Two automated reminders + 1-tap confirmation. The receptionist isn't dialing through a list.
- Reminder 24 hours before the visit
- Confirmation 2 hours out — to make sure they show up
- Patient confirms or reschedules in 1 tap
- Fallback: no reply on Telegram → SMS → call
- Auto-reschedule: on cancellation the slot is offered to others
Recall and re-engagement
We bring back patients you've already lost track of. 6 months — hygiene, 1 year — re-engagement, seasonal campaigns.
- Hygiene recall after 6 months — automatic
- Re-engagement of patients who haven't been in for over a year
- Broadcast campaigns with segmentation (visit type, doctor)
- Post-procedure check 3 days after
- Seasonal campaigns: pre-holiday check-ups, summer for kids
// WHY IT WORKS
Three reasons clinics keep reminders running
This isn't just «SMS blasts». It's a cycle: the patient receives → confirms → shows up → comes back six months later. All automated.
Fewer no-shows — chairs stay full
Typically 7 out of 10 patients confirm right away. The rest get a fallback reminder over another channel. Average no-show drop — around 30%.*
Tomorrow at 10 AM — Dr. Koval, cleaning
Patients confirm with one tap
No «call us back», no waiting on a reply. One button — the slot is locked in the CRM, the receptionist doesn't burn time dialing.
Recall brings patients back automatically
Six months after a hygiene visit — reminder. A year without a visit — re-engagement. The patient comes back without effort from the clinic.
*Average across clinics that adopted SMS/messenger reminders. Sources: NIH, JADA, MGMA.
// SECURITY
Your data — under your control
GDPR compliance, role-based access, deployment flexibility. Clinic data doesn't leave your perimeter without your consent.
GDPR compliant
Data minimization principles and a transparent processing policy
Role-based access
Doctor · receptionist · manager — each sees their own scope
Cloud or clinic server
Your choice — data doesn't leave your perimeter without consent
Retention policy
Audio is deleted on the clinic's schedule — or never stored at all
// CHANNELS AND INTEGRATIONS
Writes where your patients already read
Telegram, WhatsApp, Viber, SMS — through one system. Confirmation status flows back into your CRM automatically.
Telegram Bot API · WhatsApp Business Cloud · Viber Business · SMS · REST API into your CRM