AI that replies to every message — and books the patient in a single conversation.
Telegram, WhatsApp, Viber — one system. Trained on Kornify's own dental knowledge base: answers patient questions, offers open slots and locks the booking in your CRM. No waiting for a receptionist.
30-second reply
24/7, even when the receptionist is offline
Telegram · WhatsApp · Viber
one AI — three channels
Books in the CRM via chat
offers slots, confirms, sends reminders
// SCENARIOS
Answers inbound — and stays with the patient after the visit
Inbound — handles incoming messages 24/7. Follow-up — keeps the conversation going after the visit: aftercare, the next step of the treatment plan, reviews. Visit reminders and recall live inside our separate «Smart Reminders» product.
Inbound — replies to incoming messages
Reacts instantly on Telegram, WhatsApp or Viber. Clarifies the service, offers free slots, books and confirms — like a real person.
- First reply within 30 seconds, any time of day
- Answers questions about services: therapy, prosthetics, surgery, implants, orthodontics
- Checks doctors' schedules in the CRM and offers a slot
- Hands off to a receptionist in tricky cases
- Creates the patient card automatically once booked
Follow-up — guides the patient after the visit
AI keeps the conversation going after the patient leaves the clinic. Surfaces the next step of the treatment plan, sends aftercare instructions, asks for a review — in the same chat where the booking happened.
- Post-procedure instructions: implants, extractions, root canals
- Next-day check-in: how the patient feels after the visit
- Answers post-procedure questions in natural language — without rigid button menus
- Brings patients back to the treatment plan: messages those who haven't booked the next stage
- Asks for a Google/Facebook review a day after the visit
// WHY IT WORKS
Three reasons clinics switch to AI chat
This isn't a scripted button bot. It's an assistant that reads natural language, follows context and walks the patient to a booking — across Telegram, WhatsApp and Viber at once.
Instant reply across three channels at once
Patients under 35 avoid phone calls and reach out first on Telegram, WhatsApp and Viber. Kornify handles all three from one system — first reply in 30 seconds, 24/7.
From request to booking — no receptionist needed
AI reads the message, clarifies the service and the doctor, checks the CRM schedule and offers free slots. The patient picks one — the booking is created automatically.
Its own dental knowledge base
AI is trained on Kornify's own base: therapy, prosthetics, surgery, implants, orthodontics, sources of pain, post-procedure care. It answers patient questions like a dental receptionist — not a generic bot.
// SECURITY
Your data — under your control
GDPR compliance, role-based access, deployment flexibility. Clinic data doesn't leave your perimeter without your consent.
GDPR compliant
Data minimization principles and a transparent processing policy
Role-based access
Doctor · receptionist · manager — each sees their own scope
Cloud or clinic server
Your choice — data doesn't leave your perimeter without consent
Retention policy
Audio is deleted on the clinic's schedule — or never stored at all
// INTEGRATIONS
Plugs into the messengers and your CRM
We set it up once — from there AI writes where your patients already chat. Bookings land inside the CRM your clinic already runs.
Telegram Bot API · WhatsApp Business Cloud · Viber Business Messages · Google Calendar
Ready to plug in AI chat across messengers?
30-minute demo. We'll show it inside your own chat.